Creativity and efficiency will always dominate.
Stevedoring is probably the industry you most rely on but least understand. Robert Bellisle, president and CEO of QSL, acknowledged: "No one knows this huge industry. For most people, if they know the loaders, they don't know what you mean."
] Quick class: Most of the items you buy, eat or get are reached by road or rail. Prior to this, trade cargo first reached the port by ship. "Once the material arrives, our work starts from here," Bellisler said. "We transport from rail to ship, or from ship to rail, but we neither handle rail nor ship." (Stevedore comes from the Spanish word of the 18th century estivador : a load People.)
QSL was established in 1978 and is the country's oldest port in Quebec City, and today the company's headquarters are retained here. Founder Denis Dupuis has a mean start, and his mother and a group of employees have loaned you $ 10,000. Over the past six years, QSL has invested in seven more ports in Quebec; in the following twelve years, they expanded again to Ontario and then east to the Atlantic coast. QSL entered the United States through Chicago in the 2000s. Just last year, QSL opened a store in Texas to conduct goods and trade with Mexico and South America. Today QSL operates in 34 ports.
If QSL focuses on a single import (such as raw sugar or table salt), or even in bulk or "bulk" (individually packaged), packing and shipping will become easier and more straightforward. And non-container) materials. But QSL's slogan "Sew tailoring success" directly indicates its core mission, which is to transport everything from raw materials to finished yachts. QSL is more than just loading and unloading, it is also engaged in complex businesses to solve problems: Within the industry, QSL is known for its out-of-the-box solutions for difficult transportation problems.
In 2017, for example, industrial engineering company Bedrock Industries acquired the steel company Stelco. South Rock, Ontario-based Bedrock is facing significant logistical challenges in updating its terminal to enable it to handle steel and avoid having to ship the material to Hamilton for transportation. By then, Belisler had replaced Dupuis, and he retired in 2017 (mainly he still serves as chairman of the board). Berrisler's career in the neighboring steel industry will help resolve long-term For years, the billion-dollar problem-the dollar problem. "We actually reversed the problem," Bellisler explained. "We're not asking what we need to do with the terminal, but we can do what we can do with the loading and unloading equipment." By retrofitting truck trailers and cranes, QSL solved Bedrock's problems, reducing its cost by a fifth, and competing The time cited by opponents has been reduced by one-twentieth.
Here's another out-of-the-box example: A large customer who wants to export grain from multiple regions overseas. He recalled. When Bellisle met with such customers, his sales team actually included engineers. "We were one of the only terminal handlers who integrated the engineering department directly into the marketing department. "This seemingly odd pairing provides an answer unimaginable by any department. QSL eventually acquired and modified a large storage dome in Quebec to use as a major point of exit, sold the dome to customers, and then used its profits "We have finally opened up a whole new export market," Bellisle said.
Creative solutions require employees to be very familiar with specific geographic locations and communities. "Our entire strategy is to find people who know the area from the inside out. These people can solve unique problems. In terms of operations, QSL has grown to 1,300 employees, geographically divided into multiple pillars, designed to replicate the feeling of this small business as QSL continues to evolve. "When we start from the owner- When the operator structure was transformed into a management team, we developed a management structure to preserve the original atmosphere. "When we work hard to make people truly part of a large organization, it feels like in a small organization."