A change of opinion can reveal a good idea.
As early as it has happened in the past thirty years great change. The company was founded in 1983 as a company that collected used motor oil as fuel for industrial laundries. Then, in the early 1990s, it expanded its operations and began collecting used de-icing fluids from airports and recycling them.
CEO Roger Langille said it was a good decision. "In three years, [service] has grown to more than 50% of our business."
As part of this change in direction, this Nova Scotia-based company has invested in research and development to achieve this goal And with it comes other strategic choices. Even choose to start making the trucks and stills you need. Then, during this period of innovation, it noted that aircraft de-icing companies were also considering recycling de-icers. [Langille].
Therefore, he said, "We just look at it from another angle." Inland acquired aircraft de-icing vehicles and existing de-icing companies and began offering 360-degree assistance to customers. The company sprayed the aircraft to collect used de-icing agents from the runway and then converted them into recovered de-icing fluid. Other runway services (such as snow removal) also complement this. "Providing these turnkey services to our customers-bundled with environmental services as well as practical spraying and de-icing-has greatly expanded our business," Langille said. The company currently serves 54 airports worldwide and serves more than one million Deicing an airplane.
In order to make a recyclable de-icer, inland airlines first plugged the runway drains. The de-icing truck then lowered the plane and large, specially designed vehicles traveled around the runway to collect runoff (pictured is Zamboni on steroids). The truck is equipped with a fan that blows air onto the runway at a speed of 300 km / h, blows away all moisture and residual glycol (the main component), and then sucks it into the truck.
It is then sent to a recovery system, which is filtered, boiled and separated before being made into a de-icing agent again. It is important to complete each step correctly-snow and snow on the aircraft can affect its lift, add extra weight, and render critical components such as wing flaps incapable of working. Because of this possibility, airlines also have high hopes for the process. "We have a very good customer base. They are demanding, but this is a good thing." Langille said.
Its know-how helps the company succeed, but Langille says that the real key is employees. "The main factor that helps us grow is customer support," he said. "We are basically a business-to-business operation, from service provider to service provider. We are customer oriented and provide excellent customer service. "Here is why our technology is the tool we use to achieve this.
That's why Langille is focused on training and retaining great employees, who can help the company provide excellent customer service and precise technical requirements. He explained: "We want to empower employees and ensure they have the resources and tools Come and do your best. We let them do it, not micromanaging.
The inland-produced deicing agent is a win-win because it is cheaper and helps the environment. The nation bans spraying glycol without proper plans to curb runoff (in many U.S. The same goes for jurisdictions.) If the chemical eventually falls into a stream or river, it will deplete some of the oxygen supply in the watercourse, potentially harming the area's fish and plants. Langille said: "It is heavily regulated and There are strict requirements for our work.
Every year, Inland treats hundreds of millions of glycol-containing wastewater and excludes it from local waterways. Langille says that providing a way to avoid glycol loss is another development the company has developed One key. "When environmental awareness increased in the early 1990s, we were at the forefront.
This vision helps drive inland expansion and continued growth. "Being able to take advantage of developing markets is critical to the company's growth. "… This is thanks to where we can see growth, the vision."